To ensure quality events and satisfied clients, any vendor coming into our venue must be approved by our staff. This agreement is valid for one year from the signed date. This agreement is not a contract of exclusivity; this just grants the vendor privileges at our venue. Failure to abide by the following guidelines will result in a loss of future privileges. Clients who hire Vendors who fail to comply with this Agreement will be fined $300 per Vendor.
TVAFP takes great pride in ensuring the quality of events that are hosted in our venue. We count on our supporting Vendors to provide exceptional service to our Clients, their guests, and our staff. We do require the approval in advance of any Vendor, whether paid or unpaid who will be conducting a service or providing goods in our venue.
Vendors who would like to book a Client’s event must submit this Vendor Agreement BEFORE securing a contract with the Client. TVAFP will approve or deny the request within 10 business days.
TVAFP reserves the right to deny or exclude any Vendor from working in our venue for any reason. Vendors who have been denied may not book Clients in our space and may be asked to refund deposits for currently booked Clients.
Vendors who work in the space without approval will result in a $300 fine per Vendor being billed to the Client.
Vendors who have been approved must maintain a Certificate of Additional Insured with us to continue to book events in the future. Failure to do so will result in being removed from our Approved List.
We do feature a list of Preferred Vendors on our website. These vendors work in our venue consistently and don’t need to ask for approval regularly. Invitation to be a part of this list is given when our team determines that a Vendor has gone above and beyond to provide exceptional customer service and has demonstrated their ability to work well with our venue management team. Vendors invited to this list must maintain a COAI and Vendor Agreement in order to remain featured. TVAFP can determine at any time to remove a Vendor from the list if we have client or staff complaints about your service.
- Equipment Rentals and Use:
TVAFP does not rent equipment. Any equipment rented and used at the venue must be listed and sent to TVAFP 30 days prior to the event. If Vendor rents plates, dishes, or glasses the Vendor must remove everything by the end of the event.
The Venue at Falls Park cannot be held responsible for any theft or loss of Vendor’s equipment, products or vehicles while on-site or in our parking areas.
The Vendor will be billed for any damages made by their chefs, staff or subcontractors. All damages should be paid within 10 business days to avoid the charges being taken out of your Client’s security deposit. Failure to pay stated damages will result in loss of privileges.
In the instance TVAFP has damaged the Vendor’s rented goods, the Vendor must notify TVAFP of the damages or lost items within five business days. TVAFP is not responsible for general loss or damages, only for items that we sub-rented. We are not able to accept any deliveries or hold any items before or after the event. If you are receiving a rental order, we ask that you have a staff member on-site to accept it during the delivery time. If items are left after the venue has closed, we cannot guarantee when the venue will be open to pick them up. There is a $100 per day holding fee for items left beyond three days. TVAFP reserves the right to charge an additional damage fee if large items are left behind that our staff has to remove in order to set up for the next event.
The vendor may not move any furniture or rental items without permission.
III. Payments: Vendor understands that The Old Cigar Warehouse is not the contracted client, and therefore is not responsible for making any deposits or payments to the vendors.
IV: Client Meetings:
If the Vendor has not been in our space before, we highly recommend seeing the space before you finalize event details with your client. Appointments can be arranged Monday - Saturday for site visits or you can check our website for Open House dates.
With respect to TVAFPs event schedule and client contracts, the Vendor agrees to refrain from bringing clients by without an appointment or allowing uninvited guests to enter the venue for any kind of meeting or tasting during an event. Client meetings are allowed by appointment only.
If the Vendor would like to attend meetings with the Client at TVAFP, they must make an appointment at least three days in advance. Appointment times are limited due to our event schedule. We do not allow appointments or tours during events, so please don’t drop by.
Vendor should NOT schedule appointments or tours with other clients to take place while setting up or working another client’s event. We do not allow outside guests in the building during someone else’s event time, please do not invite anyone to “see your set-up” or view your services.
V: Vehicles & Load-in:
The Vendor is only guaranteed free parking during load-in and load-out. TVAFP cannot guarantee further free parking. Please bring $10 per vehicle in case it is needed.
Vehicles parked in unauthorized spots will be ticketed or towed.
Vehicles should always be parked in a parking spot, even during load-in. Please DO NOT park alongside the building or block our driveways. You may park in a spot in the back of the building during load-in, but move your vehicle to a paid spot as soon as you're done the unloading.
Do not prop open doors during load-in.
Vendors should bring their own dollies and carts.
We do not have a place to store dollies or large equipment during an event, so please put any unnecessary items back in your vehicle after you have loaded in.
All load-in should be completed at least 30 minutes before the event is scheduled to begin.
All Vendors are required to check out with venue staff before they leave.
VI: Event Timeline:
We cannot open any earlier or stay later than the Client’s contracted times.
All set-up and break down must take place within the contracted time. Overtime charges will be billed to the Client at the rate of $200 every ½ hour.
We highly recommend that you are set-up and ready to go before any wedding ceremony start. Noise travels in our venue and any set-up sound will be heard.
VII: Staff Behavior:
Vendor’s staff members should be dressed appropriately for the event.
No alcoholic beverages or illegal drugs may be brought or consumed on-site by vendors.
Staff members may smoke in the designated areas by the dumpster, but must not smoke within sight of any guests.
The Vendor and their staff should maintain a professional demeanor and avoid verbally or physically abusing or harassing TVAFP staff, venue guests or other vendors. Using profane or sexual language directed towards one of our staff members will result in loss of future privileges.
TVAFP has the right to refuse any décor items if they are deemed to be a safety or fire hazard.
No open flames are allowed with the exception of sternos. All candles should be in a container with at least a 1” lip.
No helium balloons, glitter, confetti or feather boas are allowed.
The Vendor should not hang or affix anything to the brick, doors, walls, ceilings or furniture without permission. There are areas you can hang items from the rafters in the Cellar, but you MUST get permission first to ensure you don’t damage our sprinkler system.
Any extension cords or wires MUST be secured with gaffing tape, NOT DUCT TAPE!! Loose cords are a safety hazard and will not be allowed.
TVAFP does not provide any ladders or cherry pickers. If you need to reach something high, please bring your own ladder.
All décor items and fixtures must be removed from the site at the end of the event. If your Client is responsible for returning items to you, make sure they understand that and they remove the appropriate items.
IX: Safety: In order to maintain a safe facility free from injury or harm, we ask for vendor’s cooperation with the following.
If a vendor causes or sees a spill, no matter who caused it or what it is, please clean it up and notify a TVAFP staff member.
Vendors should clean up their own messes immediately after they are done with their project or when the spill occurs.
All trash should be disposed of safely IN the dumpster. Don’t carry bags of trash through the venue, carry the whole can and dump it. DO NOT leave trash bags next to or beside the dumpster. If the dumpster is full you should take your trash back with you.
Vendors should work with our security officers to maintain a safe environment. If you see an incident, trespasser or altercation they should be aware of, please let them know.
The Vendor must provide a Commercial General Liability Certificate of Insurance naming THe Venue at Falls Park, LLC as an additional insured. Minimum limits are $1,000,000 per occurrence and $2,000,000 aggregate for Caterers, Bands, DJ’s, Florists and Rental Companies. Photographers and Event Planners minimum limits are $500,000 per occurrence and $1,000,000 aggregate. Certificates should be addressed as shown below:
The Venue at Falls Park
631 South Main Street
Greenville, SC 29601
*DO NOT mail certificates to this address.
All insurance certificates must be turned in at least 14 days prior to the event date.
If Vendor is going to charge the client a fee for providing a COAI to TVAFP, that fee should be disclosed before the client signs a contract.
Failure to submit a valid COAI will result in your client receiving a $300 fine.
The only vendors exempt from this are: officiants, hair/make-up artists, transportation companies, and acoustic musicians (harpists must get a COAI).
2. Any caterer or food provider should provide a copy of a current DHEC certificate for their base facility.
3. Vendor agrees to indemnify, defend and hold The Venue at Falls Park, its parent company, employees and guests free and harmless from and against any and all claims, demands, proceedings, suits, judgments, costs, penalties, fines, damages, losses and attorneys’ fees asserted by any person or persons, including agents of employees of the Vendor or venue by reason of death or injury to persons, or loss or damage to property, resulting from or arising out of, the violation of any law or regulation or in any manner attributable to any act of commission, omission, negligence or fault of Vendor, its agents or employees, or the joint negligence of Vendor and any other entity as a consequence of its execution or performance of the agreement or sustained in or upon the premises. This indemnification shall survive the term of this agreement as long as any liability could be asserted.